What Do You See As Your Biggest Challenges In 2017?
In this video from IMRG Fashion Connect 2017, Neil Sansom (WoolOvers) and Ben Mercier (White Stuff) talk about the biggest challenges they see in online retail for 2017 from the macro-economic climate and struggles for market shares to brand awareness and generating more sales.
The importance of single customer view
In this video from IMRG Fashion Connect 2017, Ben Mercier from White Stuff, and Jamie Merrick from SalesForce talk about the importance of Single Customer View and how itenables them to understand the customer behaviour across their distribution channels and better segment and market to them with a more personalised approach.
Whitestuff.com listed in the top 50 best UK retail websites
I am pleased to say that we have now entered the top 50 UK retail websites selective group. Great achievement that rewards the hard work gone into the past 3 years . Full report can be read at the following address:
(Source: IRUK Top500)
Whitestuff.com listed in the top 100 Largest brands in Europe
Internet Retailing publish a new report IRBX listing the largest 250 brands in Europe according to their “Footprint”. This is a combination of retail revenue, online sales, web and store traffic. White Stuff was listed in the Elite section citing the excellent delivery proposition and returns, as well as, explaining products. (Source: InternetRetailing Brand Index 2017)
White Stuff launches its first international website
At the end of May, White Stuff launched its first localised website in Germany. The transactional site, whitestuff.de, launched on May 24 and has been designed to cater to the preferences of German shoppers. Deliveries are from the UK and arrive in two days, while returns are sent to a German-based facility. Free standard delivery is available for orders over €50 and free express delivery for orders over €150.
Whitestuff.com listed in the top 100 best UK retail websites
I am pleased to say that Internet Retailing’s jury listed for a second year running whitestuff.com within the ‘top 100’ best UK retail websites. Full report can be read at the following address:
(Source: IRUK Top500)
Santa’s Nice List for Delivery of Last Minute Christmas Presents
Please to see below that White Stuff was listed at number 6 on the ‘Santa’s Nice List for Delivery of Last Minute Christmas Presents’ compiled by retail consultants Kurt Salmon. The report was compiled following a survey of 50 UK retailers on their performance of orders placed on Black Friday, and measures speed, customer notifications, accuracy and cost. The top 10 includes retailers such as Next, Gap, Amazon and John Lewis. You can read the article on Businesswire website.
Drapers Awards 2015
Last month, it was the long awaited Drapers Awards and I am pleased to report that White Stuff was nominated and won the newly coveted prize Best Company to work for. It was a great evening all around.
You can view the video by clicking Video ben mercier drapers awards 2015
White Stuff ecommerce website was nominated for the first time in the top 500 UK etailers
Issue 50 January 2015